Your call to ICICI Bank Customer Care to Update address for your ICICI Bank Credit Card

Dear Customer,

Thank you for calling our Customer Care.

You can now update your communication address through the below modes:

Visit Internet Banking

Visit ICICI Bank Branch

Log in to Internet Banking and follow the below steps: Go to the "Customer Service" tab Click on the "Service Requests" option Select Product "Credit Cards" Click on Address change. Important Information An address change request will not be processed in the below mentioned scenarios Address proof uploaded is other than any of the listed Officially Valid Documents (OVDs) Address details entered mismatch the address proof Address entered is incomplete Address proof has expired The uploaded file for address proof is password protected Incorrect PIN Code entered. Officially Valid Documents (OVDs) Aadhaar Card Driving Licence Passport Voter ID NREGA Card Please upload documents in TIFF/TIF/PDF, less than 4 MB in size.

Visit the nearest branch along with a photo ID proof and any one of the following address proofs: 1. Valid passport with photograph and signature 2. Driving licence issued by the Regional Transport Authority 3. Voter ID card issued by the Election Commission of India 4. Job card issued by NREGA, duly signed by State Government officers 5. Aadhaar card. PAN Card issued in India is no longer considered as a valid identity proof. To locate the nearest ICICI Bank Branch, visit maps.icicibank.com/mobile .

If you are yet to start using iMobile Pay or Internet Banking, you can do it right now. Please follow the instructions below:

For the iMobile Pay app:

SMS iMobile Pay to 5676766 from your registered mobile number. You will receive an SMS with the link. Click on the link and download the app.

For Internet Banking:

• Visit our website www.icicibank.com

• Click on the 'Login' option available for Personal Banking and continue to login

• Log in with your User ID and Password (If you do not have the User ID or Password, use the 'Get User ID or Get Password' option available on the login page of our website).

For virtual assistance on the website, you may also use the 'Ask iPal' option (left side panel), to get your queries answered and for further guidance.

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Sincerely,
Team ICICI Bank

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