A Spoofing scam is when a criminal disguises a phone number, text message, e-mail address or website URL to convince you that you are interacting with a known and trusted source. Spoofing can lead you to disclose personal and financial information, resulting in financial fraud.
How does it work?
Someone pretending to be a representative from your Bank can call to tell you that there is an issue with your Account.
Then they ask you to provide your banking information so that the problem can be solved. But in reality this person is trying to get all the information in order to access your money.
How to protect yourself from fake call scams?
Do not respond to any questions that can be answered either with a "Yes" or a "No"
Do not share sensitive details like, PIN, OTP, password, GRID values etc.
Do not fall for unusual or urgent demands
Use caution if you are being pressurised to give out information
To connect with the Bank, use the numbers given on the official website of ICICI Bank (www.icicibank.com) or visit the nearest ICICI Bank Branch
Report such frauds immediately to National Cyber Crime at cybercrime.gov.in or call their helpline on 1930.
ICICI Bank representatives will never ask for any details related to OTP, PIN and Password. We always prioritise the protection of your assets and security of your money.
To know more, call us on 1800 1080
Go cardless! Withdraw cash from any ICICI Bank ATM by using iMobile Pay. For details, click here. If you are yet to download iMobile, you can download at
Sincerely,
Team ICICI Bank
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