 |  | Dear Saurabh Srivastava,
Fraudsters try to steal your account and card related information such as User ID, passwords, URN, card number, grid values on the back of the card, CVV, expiry date and OTP by sending e-mails/messages which falsely appears to originate from trusted sources like banks, tax authorities etc. These e-mails create a sense of urgency for updating account and/or card related information.
Fraudsters use a replica page of a known financial institution or a popular shopping website. Fraudsters have refined their methods to launch sophisticated attacks and use advanced social engineering techniques to mislead online banking users.
Fraudsters use a combination of e-mail phishing (page to capture account/card credentials), vishing (voice phishing) and smishing (SMS phishing) to get customer details like account number, login ID, login and transaction password, mobile number, address, Debit Card grid values, Credit Card number, CVV, PAN details, date of birth, mother's maiden name, passport number etc. |
|  |  | | To know more, call us on 1800 1080 |
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| Never share your OTP, UPI PIN, URN, CVV or passwords with anyone, even if the person claims to be a Bank employee. |
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