There is a new kind of fraud becoming prevalent!



SMS spoofing using malware targeting UPI apps Dear Saurabh Srivastava, Cyber criminals are targeting UPI applications using malware. The method followed by the fraudsters: Cyber criminals create custom SMS forwarding apps which forward the UPI device binding message to a virtual mobile number (VMN) belonging to the victim’s bank, for registration Fraudsters send links to malicious 'apk' files to potential victims through WhatsApp Subsequently a UPI application registration process is initiated by the fraudster. Remain vigilant and ensure that you do not install any suspicious/malicious application in your mobile device from untrustworthy sources. Please note that ICICI Bank never sends any SMS/WhatsApp message to its customers, asking them to call a particular mobile number or download any application. Follow these security best practices at all times: Update your mobile device with the latest operating system and security patches Install applications only from official and trusted sources (like Google Play Store and Apple App Store) Install antivirus/security software from a trusted provider and update it regularly Verify the permissions of the application before allowing access Never click on suspicious links in emails or messages Avoid downloading/installing unknown applications Never share your confidential information like OTP, Password, PIN and card number with anyone. To know more, call us on 1800 1080 Sincerely, Team ICICI Bank T&Cs Disclaimer