Wednesday, 29 June 2022

Update: OTP based 2-Factor Authentication required for Mutual Fund Redemption and Switch Requests from Jun 1, 2022

 
OTP based 2-Factor Authentication
required for Mutual Fund Redemption and Switch Requests
 
Dear Saurabh Kumar Patel,

Securities and Exchange Board of India (SEBI) has directed the Mutual fund distributors to have a 2-Factor Authentication (2FA) for all redemptions, switch outs, Systematic Transfer plan (STP) and Systematic withdrawal plan (SWP) requests, effective from June 1, 2022.

This 2-Factor Authentication has to be done on the mobile number updated in the Mutual Fund Folio. To honour the transactions, please update the same mobile number updated in the Bank Account mapped to the Folio.

At present, we would send the OTP for the 2FA to the mobile number updated in the Bank records. In case there is a mismatch between the mobile number on which the OTP is sent and the AMC records, the transaction will be rejected.

For any query or assistance, you may contact our Customer Care on 1860 120 7777

The above may be ignored if the mobile number updated in the Bank and the Mutual Fund folio is the same.

 
If the mobile number updated with the Bank and the Mutual Fund Folio is different then, please visit the MF central link to get it updated. https://app.mfcentral.com/investor/signup
ICICI Bank Limited shall not be liable or responsible for any loss or shortfall resulting from the rejection of these transaction/s
Sincerely,
ICICI Bank Ltd.
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