Update: OTP based 2-Factor Authentication is required for Mutual Fund Redemption and Switch Requests from Jun 01, 2022

	Dear Saurabh Kumar Patel, As directed by the Securities and Exchange Board of India (SEBI) it is mandatory that all redemptions and switch outs undertaken by Mutual Fund distributors will have a 2-Factor Authentication (2FA) effective from Jun 01, 2022 . The OTP sent on your registered mobile number is required to authenticate and execute all Mutual Fund transactions. Ensure that the same mobile number is updated in the Bank Account mapped to the Mutual Fund Folios. In case of a mobile number mismatch with the AMC records, transactions will be rejected.   Kindly follow the registration process detailed below, in case the same mobile number is not registered with AMC.     1. Visit the MF Central Website - https://www.mfcentral.com/   2. Register yourself in a few simple steps. Answer all 5 security-related questions carefully and remember all the responses as is, when asked at the time of every login   3. Post sign up, login using your credentials and land on the dashboard to: View/ Change the Mobile Number in Registered Folios - Click on ‘Submit Service Requests’ > Change the registered mobile number and view/ update the correct mobile number   4. If you have multiple mobile numbers, few of the folios might not be registered with MF Central Register all the folios with MF Central:     a. Click on the link - ‘Click to view unregistered folios’   b. Select all the folios by clicking on the 1st checkbox (next to the table header - ‘Folio’)   c. Scroll down to the bottom of the screen and select the relationship (Between the folio owner and the person whose mobile number is to be updated) in the ‘Mobile Relationship’ drop-down   d. Below the drop-down an option will be visible to upload the Request Letter. The format can be downloaded by clicking on the available link. Download the format, take a printout, fill in all the details, sign on it and upload the scanned copy   e. Post upload, a reference number will be generated and the folios will get registered after verification of the signature. The status of the request can be tracked from the ‘Track Status’ menu   f. Post registration of all the folios, mobile updation can be done following the process explained in point 3.     ICICI Bank Limited shall not be liable or responsible for any loss or shortfall resulting from the rejection of these transaction/s. Never share your OTP, URN, CVV or passwords with anyone, even if the person claims to be a Bank employee.   Sincerely, ICICI Bank Ltd.   This is an auto-generated e-mail. Please do not reply.
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