Your ICICI Bank chat transcript

Dear Customer,

We thank you for using ICICI Bank Chat services. Please find below a copy of your chat interaction that you had with us today.

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Chat Start Time : 2020-03-16 T 17:40:26
Chat Duration : 6 minute(s) 48 second(s)
Subject : 000JDaF6XN5W1RSC : iMobile
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2020-03-16 T 17:40:31 ICICIBank Officer : Chat officer being identified................Please wait.
2020-03-16 T 17:40:38 Akanksha Kumari : Good Evening, welcome to ICICI Bank chat. I am Akanksha Kumari, your online assistant. How may I assist you?
2020-03-16 T 17:40:40 SOURABH : On credit card 7005,you have spent Rs.2335.0 so far this month. Your remaining credit limit is ¹ 22665.12 out of your total ¹25000.0.

Click here to Pay now.

Ihave received massage

I am still learning and I can't answer this query right now. Click the live chat button below to connect with our executive. (Mon-Sat: 9AM-6PM)

Email or Call Us

Dear Customer, based on alert from external network partner about a location where your card was earlier used by you,your ICICI Bank Credit Card XX7005 has been proactively blocked to prevent potential misuse. Your new card will be delivered within 5 working days. For details, pls call our Customer Care.

Sorry, I do not understand your query. Can you please reframe your question and type a complete sentence. It will help me to understand your query better.

I have received this messageDear Customer, based on alert from external network partner about a location where your card was earlier used by you,your ICICI Bank Credit Card XX7005 has been proactively blocked to prevent potential misuse. Your new card will be delivered within 5 working days. For details, pls call our Customer Care.

I am still learning and I can't answer this query right now. Click the live chat button below to connect with our executive. (Mon-Sat: 9AM-6PM)

Email or Call Us

Live Chat Please wait, we are redirecting to live chat. Chat officer being identified................Please wait.
2020-03-16 T 17:40:58 Akanksha Kumari : How may I assist you?
2020-03-16 T 17:41:07 SOURABH : I have received this messageDear Customer, based on alert from external network partner about a location where your card was earlier used by you,your ICICI Bank Credit Card XX7005 has been proactively blocked to prevent potential misuse. Your new card will be delivered within 5 working days. For details, pls call our Customer Care.
2020-03-16 T 17:41:21 Akanksha Kumari : Kindly be online while I check the information for you.
2020-03-16 T 17:41:42 SOURABH : I'm waiting
2020-03-16 T 17:43:14 SOURABH : Please reply
2020-03-16 T 17:44:04 Akanksha Kumari : Thank you for being online. It is taking some more time to retrieve the information. Request you to be online for some more time.
2020-03-16 T 17:46:06 Akanksha Kumari : (System Alert) We have not received any message from you for quite some time, please respond within 1 minute else we will be constrained to end the Chat session.
2020-03-16 T 17:46:46 Akanksha Kumari : Sir i will check with my concern team and will get back to you
2020-03-16 T 17:47:06 Akanksha Kumari : (System Alert) As there is no response from your end, I am closing the Chat session. As per your convenience, please feel free to re-initiate a new chat session again.


Looking forward to more opportunities to be of service to you.

Sincerely,

Customer Service Team.
ICICI Bank Limited

Disclaimer: This is a system generated e-mail. Please do not reply.
If you need any assistance, we request you to visit www.icicibank.com
B2B customers can visit www.b2.icicibank.com

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NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID,
Password or URN with anyone, even if the caller claims to be a bank employee.
Sharing these details can lead to unauthorised access to your account.
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