Important information amid COVID-19 outbreak

Dear Customer, At ICICI Bank the safety and well-being of our customers and employees are of utmost importance to us. In view of the recent outbreak of COVID-19 (Coronavirus), as a measure to safeguard the interest of the customers as well as the employees of ICICI Bank, we are currently working with reduced staff at our Branches and Call centers. All below services for which you may need to visit the branch/ contact the call center are also available on iMobile app and Internet Banking. We encourage you to use the same and continue banking conveniently with us. AVAIL BELOW SERVICES 24X7 ON AND IMOBILE APP AND INTERNET BANKING: Account services • View/download account statement • Get interest certificate • View tax (TDS) certificate Payment services • Transfer funds • Pay bills • Recharge • UPI (on iMobile) Investments and care • Monitor your investments • Open deposits (FD, RD, iWish) • Invest online (MF, SIP, NPS, PPF) • Avail/Buy insurance services Cards and Loans • Generate debit/credit card PIN • Manage credit card - Summary, statement and payments • Manage your loans – Repayment, Disbursement request Other services • Block/unblock debit card • Check status of issued cheques • Request to change home branch • Request cheque book/ DD Avail banking services on desktop Login to Internet Banking Avail banking services on Mobile Device Use iMobile app at SMS iMobile to 5676766 For any further queries, you can chat with iPal available on both iMobile app and www.icicibank.com website. While the call center will be operational, we request you to contact us only for essential queries such as: • Disputes regarding cash withdrawal • Disputes regarding transactions • Transaction failures We cherished the relationship you have with us and would like to take this opportunity to thank you for your continued support. Sincerely, ICICI Bank Customer Service Team *Click here to view the Disclaimer