Dispute request SR1026658739 for your ICICI Bank Credit Card XX$CC

Dear Customer,

We have registered the transaction dispute request SR1026658739 for your ICICI Bank Credit Card XX003 on 17-JAN-25.

We require the following documents to initiate an investigation:
i. A duly filled and signed Customer Dispute Form [CDF]
ii. A duly filled Claim Form
iii. If you were in India at the time of the disputed transaction, provide a copy of FIR* or HR letter [If you were in office at the time of dispute] as a proof of presence. If you were abroad, please share the complete passport copy [all 35 pages of passport including blank pages].
*FIR � First Information Report.

You may download the CDF from our website www.icicibank.com >> Customer Services >> Form Centre >> Dispute Form >> Transaction Dispute Form.

Please scan all the documents and send them to customerdisputes@icicibank.com .
Size of scanned documents should be within 3 MB. You may also submit the documents at any ICICI Bank Branch. Investigation will be carried out post document submission.<$>CaseId will be processed within 10 days. Report incidents of fraud immediately to National Cyber Crime at cybercrime.gov.in or call the helpline on 1930.

For any other information, write to us at customer.care@icicibank.com from your registered e-mail ID or call our Customer Care at 1800 1080.

Sincerely,
Team ICICI Bank

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