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SMS spoofing using malware
targeting UPI apps |
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Dear Customer,
Cyber criminals are targeting UPI applications using malware. |
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| The method followed by the fraudsters: |
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 | Cyber criminals create custom SMS forwarding apps which forward the UPI device binding message to a virtual mobile number (VMN) belonging to the victim’s bank, for registration | | Fraudsters send links to malicious 'apk' files to potential victims through WhatsApp | | Subsequently a UPI application registration process is initiated by the fraudster. |
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| Remain vigilant and ensure that you do not install any suspicious/malicious application in your mobile device from untrustworthy sources. Please note that ICICI Bank never sends any SMS/WhatsApp message to its customers, asking them to call a particular mobile number or download any application. |
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| Follow these security best practices at all times: |
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| Update your mobile device with the latest operating system and security patches | | Install applications only from official and trusted sources
(like Google Play Store and Apple App Store) | | Install antivirus/security software from a trusted provider and update it regularly | | Verify the permissions of the application before allowing access | | Never click on suspicious links in emails or messages | | Avoid downloading/installing unknown applications | | Never share your confidential information like OTP, Password, PIN and card number with anyone. |
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| To know more, call us on 1800 1080 |
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Sincerely,
Team ICICI Bank |  |
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