|  | ` | Dear Customer,
Stay alert and avoid falling into the trap of fraudsters. Take the necessary steps to avoid scams related to Unified Payments Interface (UPI). | |
| How do the fraudsters operate? | |
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| Fraudster calls you in the context of online product purchase, cashback or refund on online transaction, KYC check, online lottery, previous unsuccessful transaction, asking help through online networking. |  | Fraudsters ask to click on unknown links, accept collect request received over text messages and ask to enter UPI MPIN | |  | Fraudsters send QR code over WhatsApp, ask you to scan it using UPI application and enter MPIN | |  | Fraudsters ask to forward text messages, share UPI registration OTP, etc. over the phone | |  | Fraudsters lure customers to download desktop sharing app such as anydesk, teamviewer from corresponding App Store and gain access to your mobile handset. | |
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 | Read carefully the SMS transaction alert delivered to your bank registered mobile number. | |  | Avoid clicking on unknown links | |  | Never forward any alphanumeric Activation SMSs received in your inbox (e.g. FPL REG w*QPi*5cAH6x5OA30F3yD344k*HpViT*2*NW) | |  | Do not share your OTP, Credit/Debit Card numbers, CVV, Grid values, PIN, User ID, Password with anyone, even if the person claims to be from bank. The bank never asks such information. | |
| With these things in mind, exercise caution and keep your hard-earned money safe. |
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| Sincerely, ICICI Bank Digital Banking Group |  |
| | *Click here to view the Disclaimer |
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