Tuesday, 24 July 2018

Notice for Reminder before legal action (MNP)

Date:   24th July’18

                                                                      

Dear Sir/Ma’am,

 

Sub: - Due Date of your MNP Port Out Vodafone Mobile No(s) 9718359696, Account No 161364918 in the Name of MR. SAURABH KUMAR

 

Sir/Ma’am,

 

 

Thank you for being a valuable customer and making this journey with us. .

 

We would like to bring the following to your kind notice:-

 

As per our records you had ported out your number from Vodafone. However, your final bill has been generated and sent to you. The bill is yet to be cleared. The total overdue amount against your mobile number is Rs.243/- and the due date for payment of the same has crossed.

 

As per TRAI regulations (Telecommunication Mobile Number Portability Regulations, 2009 dated 23rd September 2009) you need to clear your Outstanding with donor operator i.e. Vodafone Mobile Service Limited failing which we might inform the recipient operator to disconnect this number in compliance to aforesaid regulation issued by Telecom Regulatory Authority of India.

 

In view of the above, we request you to please clear the amount outstanding as mentioned above within 7 days from the date of receipt of this letter at the earliest to avoid any service interruption.

 

To make your payment immediately, you can choose the options stated below:         

 

·         You can make online payment by visiting our site (Please ensure to pay through Relationship Number / Account Number 161364918 at https://www.billdesk.com/pgidsk/pgmerc/vodafone/VODAFONE_details.jsp

·         Payment at our Vodafone Store/Mini Store - Visit any of our stores closest to your location and make payment by Cash / Cheque / DD favoring Vodafone.

·         If required we can also send our Vodafone field executive for cash  payment / Cheque pickup

 

For further details you can call our Call Center No. Mohit Kumar -7838597504, 7291973025 or send mail with details to Customer Care “dheeraj.chaubey@vodafone.com

 

Warm Regards,

Relationship Manager

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